Selected Projects

Challenge:  Create and facilitate a global curriculum focused on fundamental skills for managers.

Solution:  Build a ten-module curriculum including The Role of the Manager, Setting Direction, Prioritizing for Effectiveness, Situational Leadership, Communicating for Results, Coaching, Engaging and Developing Your Team, Resolving Conflict, Influence, and Leading Change. Facilitate all North American workshops. Provide Train-the-Trainer support for global facilitators in Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Manila, Singapore, and the U.S.

Challenge: Work with Life Sciences Company to build greater self-awareness and capability of senior leaders and high-potential executives to support the company through a critical growth phase.

Solution: Provide ongoing individual and group coaching to promote and sustain change. Share in-depth feedback incorporating 360 assessment. Validate strengths and surface blind spots/areas for development. Identify high-impact change goals. Share development plans within senior leadership team to build trust and mutual support for change.

Challenge: Define roles and metrics in partnership with Talent Acquisition Team. Improve process, and reduce time to hire and provide excellent service to this fast paced growing organization.

Solution: Develop a standard Talent Acquisition Roadmap including short, mid- and long- term recommendations. Fill more positions. Decrease time to hire 48% within three months.

Challenge:  Develop the sales skills of experienced independent distributors with strong technology knowledge but limited sales skills.

Solution:  Design highly interactive two-day sales training workshop challenging experienced salespeople to apply both product knowledge and demonstrate core selling skills. The program integrated subject matter expert presentations on products and services, the competitive landscape, and future offerings with real-world application. Participants worked in competitive teams on customer cases that developed over time, adding opportunities to respond to each major introduction of product knowledge/core selling skills. The workshops took place in Northern California, London, Paris, Taipei, and Bangkok. The average customer satisfaction score was 96.2 percent.

Senior Sponsor Message:

“Overwhelmingly, participants said that the interactive exercises made the content come to life and the real-world cases gave them a great way to practice. One of our big design goals was to get participants to put their knowledge into practice. Achievement unlocked!”

Challenge: Work with a Financial Services Organization to develop managers’ coaching skills so they can more effectively develop their people.

Solution: Build coaching skills on the job for 144 managers. Managers attended one day of classroom coaching training and three webinars over six-month period. Managers coached two direct reports and received ongoing guidance from facilitators and peers. Managers completed final assessment with 99% pass rate.

Significant Business Results:

“We opened up 3.6 million dollars in new business.”

Strong Positive Feedback:

“I’ve gone through a lot of training sessions in 23 years. This is the most impactful program I’ve gone through. I am a huge fan of this program!”

Challenge: Provide support to life science company recruitment initiative to improve hiring of qualified candidates across seven key business areas.

Solution: Created over 3600 behaviorally-based questions that were mapped to company competencies and made available on an electronic platform for easily customizing interview guides.

Challenge: Gather employee data about communication, trust, and employee satisfaction.

Solution: Conduct a series of nine focus groups in locations across the U.S. Summarize the findings and make recommendations based on the data.