For over 20 years, Peggy O’Leary has worked as a consultant and facilitator for clients in Canada and the U.S. She draws on her extensive experience as an account executive, learning and development manager, and manager of customer service to build real-world examples and focused skill practices into the delivery of her workshops. She excels at modeling the skills she is helping participants to develop.
While Peggy’s work has been as varied as her customers, she focuses on the core areas of sales and sales management, customer service, and leadership. These programs help organizations build skills that have q direct impact on bottom-line results.
Peggy’s clients include ABN Amro, Air Canada, Bank of America, Bausch and Lomb, Baxter Labs, Bell Canada, Bristol Meyers, Canadian Imperial Bank of Commerce, Deloitte and Touche, Harrah’s Entertainment, Home Depot, Honda, Irving Oil, Northern Telecom, Rogers Communication, TD Canada Trust, and Xerox
Peggy holds a B.A. from the University of Western Ontario. She lives outside Toronto, Canada.